Ketty Mush (“Ketty Mush,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://kettymush.com/, contact us, create an account, place an order, purchase products, request services, visit our location, or otherwise interact with Ketty Mush.

Ketty Mush is located at:

Ketty Mush
2115 E 10th St
Long Beach, CA 90804
United States
Phone: +1 (213) 509-0462
Email: info@kettymush.com

This Privacy Policy is intended to provide information about our privacy practices and the rights available to California consumers under applicable privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), to the extent applicable.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Identifiers

This may include:

  • Name;
  • Email address;
  • Telephone number;
  • Mailing or billing address;
  • Shipping or delivery address;
  • Online account identifiers; and
  • Other information that can reasonably identify or relate to you.

Commercial Information

When you interact with our dispensary or website, we may collect information such as:

  • Products purchased or considered;
  • Order history;
  • Transaction information;
  • Purchase amounts;
  • Product preferences;
  • Loyalty or rewards information, if applicable; and
  • Information relating to returns, refunds, or customer-service inquiries.

Internet or Network Activity

When you use our website, we may collect information about your interaction with our online services, such as:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Links clicked;
  • Date and time of visits;
  • Referring webpages;
  • Website interactions; and
  • Other technical information generated through use of our website.

Geolocation Information

Depending on the services you use and your device settings, we may collect approximate or precise location information where reasonably necessary to provide requested services, comply with applicable law, prevent fraud, or facilitate delivery or other location-based services.

We will only use precise geolocation information as permitted by applicable law.

Identification and Age-Verification Information

Because cannabis sales are subject to age and identity verification requirements, we may collect information necessary to verify that you are legally eligible to purchase cannabis.

This may include information appearing on a government-issued identification document, such as:

  • Name;
  • Date of birth;
  • Identification document type;
  • Identification document number or other verification information; and
  • Information necessary to confirm age and identity.

We may use third-party verification providers to assist with age and identity verification.

We do not collect more information than reasonably necessary for the applicable verification or transaction purpose.

Sensitive Personal Information

Certain information may be considered “sensitive personal information” under California law.

Depending on your interaction with Ketty Mush, this could include information such as precise geolocation or information contained in identification documents.

We use and disclose sensitive personal information only as reasonably necessary and proportionate to provide requested services, comply with legal obligations, protect our customers and business, prevent fraud, and for other purposes permitted by applicable law.

We do not use sensitive personal information to infer characteristics about you except as permitted by applicable law.

2. How We Collect Personal Information

We may collect personal information from several sources, including:

  • Directly from you when you provide information to us;
  • When you create or use an online account;
  • When you place or manage an order;
  • When you contact customer support;
  • When you subscribe to communications or marketing;
  • When you participate in promotions or loyalty programs;
  • From your device when you use our website;
  • From service providers that assist us with website functionality, payments, age verification, delivery, analytics, security, or other business functions; and
  • From other sources where permitted by law.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • Process and fulfill orders;
  • Verify age and eligibility to purchase cannabis;
  • Provide pickup or delivery services;
  • Process payments and refunds;
  • Communicate with you regarding orders or requests;
  • Respond to questions, comments, and customer-service inquiries;
  • Create and manage customer accounts;
  • Provide loyalty or rewards services, if applicable;
  • Send requested marketing communications;
  • Provide promotions and offers, where permitted;
  • Improve our website, products, and services;
  • Understand website usage and customer preferences;
  • Detect, investigate, and prevent fraud or unauthorized activity;
  • Maintain the security of our website, systems, employees, customers, and business;
  • Comply with cannabis regulations and other legal requirements;
  • Maintain business and transaction records;
  • Exercise or defend legal rights; and
  • Perform other purposes disclosed to you at or before the time your information is collected or otherwise permitted by applicable law.

We limit the collection, use, and retention of personal information to purposes that are reasonably necessary and proportionate to the purposes for which the information was collected, as required by applicable law. CCalifornia Privacy Protection Agency

4. How We Share Personal Information

We may disclose personal information to categories of recipients that help us operate our business and provide services.

These may include:

  • Payment processors;
  • Age and identity verification providers;
  • Website hosting and technology providers;
  • E-commerce and ordering platforms;
  • Delivery and logistics providers;
  • Customer-support providers;
  • Email and communications providers;
  • Analytics and security providers;
  • Professional advisors, such as attorneys, accountants, and auditors;
  • Government agencies and regulators when required or permitted by law;
  • Law enforcement when legally required or permitted; and
  • Other service providers acting on our behalf.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Ketty Mush, our customers, employees, or others.

5. Sale and Sharing of Personal Information

We do not sell personal information for monetary consideration in the ordinary course of operating our dispensary.

However, certain activities involving online advertising, analytics, cookies, pixels, or similar technologies may constitute “sharing” of personal information under California law, even where no money is exchanged.

Because the technologies and services used on a website may change, you should review the Your Privacy Choices controls available on our website, where applicable.

California residents may have the right to opt out of the sale or sharing of personal information. California law also recognizes certain opt-out preference signals, including Global Privacy Control (“GPC”), where applicable. CCalifornia Privacy Protection Agency

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for purposes such as:

  • Keeping the website functioning;
  • Remembering preferences;
  • Understanding website traffic;
  • Improving website performance;
  • Maintaining security;
  • Measuring marketing effectiveness; and
  • Providing or measuring advertising, where applicable.

You may be able to control certain cookies and similar technologies through your browser settings and any privacy controls we make available on the website.

Disabling certain cookies may affect website functionality.

7. Third-Party Services

Our website may use third-party providers to provide services such as hosting, payment processing, analytics, age verification, identity verification, marketing communications, security, customer support, or online ordering.

These providers may process personal information on our behalf or independently according to their own privacy policies and applicable agreements.

We encourage you to review the privacy policies of third-party services you use through our website.

8. Cannabis and Age Verification Information

Because Ketty Mush is a cannabis retailer, certain information may be collected or processed to comply with California cannabis laws and regulations.

We may be required to verify your age and identity before completing a cannabis transaction. California cannabis retailers are required to verify customer age by checking acceptable identification. DDepartment of Cannabis Control

Information collected for age verification, compliance, fraud prevention, or transaction purposes may be retained for the period required or permitted by applicable law.

We will not use information collected solely for legal compliance purposes for unrelated purposes unless permitted by law.

9. California Consumer Privacy Rights

If you are a California resident and applicable law provides you with these rights, you may have the following rights regarding your personal information:

Right to Know

You may request information about:

  • The categories of personal information we collect;
  • The categories of sources from which personal information is collected;
  • The purposes for collecting, selling, or sharing personal information;
  • The categories of personal information disclosed, sold, or shared;
  • The categories of third parties or recipients to whom information is disclosed, sold, or shared; and
  • Specific pieces of personal information we have collected about you, subject to applicable exceptions.

Right to Delete

You may request deletion of personal information that we have collected from you, subject to exceptions under applicable law.

For example, we may retain certain information when necessary to complete a transaction, comply with a legal obligation, maintain legally required records, detect security incidents, or exercise or defend legal claims.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of your personal information, including sharing for certain cross-context behavioral advertising.

Where applicable, you may exercise this right through our Your Privacy Choices mechanism or by using a recognized opt-out preference signal such as Global Privacy Control.

Right to Limit Use of Sensitive Personal Information

Under certain circumstances, you may have the right to limit our use or disclosure of sensitive personal information.

This right applies where applicable under California law and does not necessarily apply to every use of sensitive personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising privacy rights provided by applicable law.

This means we generally will not deny you goods or services, charge you different prices, or provide a different level or quality of service because you exercised a privacy right, except where permitted by applicable law.

10. How to Exercise Your Privacy Rights

You may submit a privacy request by contacting us:

Email: info@kettymush.com
Phone: +1 (213) 509-0462
Mail:
Ketty Mush
2115 E 10th St
Long Beach, CA 90804
United States

Please clearly identify the nature of your request, such as:

  • “Request to Know”;
  • “Request to Delete”;
  • “Request to Correct”;
  • “Opt-Out Request”; or
  • “Request to Limit.”

Where required by applicable law, we may need to verify your identity before completing certain requests.

We will use reasonable methods to verify that the person making the request is the consumer about whom we collected the information or an authorized representative of that consumer.

We may request information necessary to verify your identity. We will not use information provided for verification for unrelated purposes except as permitted by law.

California law provides specific response periods and requirements for privacy requests. We will respond within the timeframe required by applicable law.

11. Authorized Agents

You may use an authorized agent to submit certain privacy requests on your behalf where permitted by law.

We may require the authorized agent to provide proof that you gave them permission to act on your behalf.

We may also require you to verify your identity directly with us.

12. Children’s Privacy

Our website and Services are not intended for children.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Cannabis products are age-restricted products, and Ketty Mush does not knowingly accept cannabis orders from individuals who are not legally eligible to purchase them.

If you believe a child has provided personal information to us improperly, please contact us at info@kettymush.com.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services;
  • Complete transactions;
  • Maintain business and financial records;
  • Comply with legal and regulatory obligations;
  • Meet cannabis-related recordkeeping requirements;
  • Resolve disputes;
  • Prevent fraud and security incidents;
  • Enforce agreements; and
  • Exercise or defend legal claims.

The length of time we retain information varies depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary for these purposes, we may delete, destroy, anonymize, or de-identify it, subject to applicable legal requirements.

14. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

However, no website, computer system, electronic transmission, or storage system can be guaranteed to be completely secure.

If we become aware of a security incident affecting personal information, we will take steps required by applicable law.

15. Data Transfers

Our service providers and business partners may process information from locations outside the place where you live.

Where applicable, we take reasonable measures to require appropriate safeguards for personal information handled on our behalf.

16. Do Not Track

Some browsers provide a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Where required by California law, we will process recognized opt-out preference signals in accordance with applicable legal requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If required by applicable law, we will provide additional notice regarding material changes.

We encourage you to periodically review this Privacy Policy.

18. California Privacy Complaints

If you believe your privacy rights have been violated, you may contact us first so that we can attempt to address your concern.

You may also contact the California Privacy Protection Agency regarding a complaint or privacy concern. The Agency enforces the CCPA and its implementing regulations. CCalifornia Privacy Protection Agency

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ketty Mush
2115 E 10th St
Long Beach, CA 90804
United States

Phone: +1 (213) 509-0462
Email: info@kettymush.com
Website: https://kettymush.com/

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.