At Ketty Mush, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information:
– When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information:
– We also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
Cookies and Tracking Technologies:
– We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and recognize you on future visits.
2. How We Use Your Information
To Process Orders:
– We use your personal information to process and fulfill your orders, including payment processing, shipping, and order confirmation.
To Communicate with You:
– We may use your contact information to send you updates about your order, respond to inquiries, and provide customer support. With your consent, we may also send you promotional emails and newsletters.
To Improve Our Services:
– Non-personal information helps us analyze website traffic, improve our products and services, and customize your experience.
To Ensure Security:
– We use your information to protect against fraud, unauthorized transactions, and other security threats.
3. How We Share Your Information
Third-Party Service Providers:
– We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to keep your information confidential and use it only for the purposes we specify.
Legal Compliance:
– We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, and safety or that of others.
Business Transfers:
– In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.
4. Your Rights and Choices
Access and Correction:
– You have the right to access, update, or correct your personal information. You can do this by logging into your account on our website or contacting us directly.
Opt-Out:
– You can opt-out of receiving promotional emails from us at any time by clicking the “unsubscribe” link in the email or by contacting us. Please note that you may still receive transactional emails related to your orders.
Cookie Management:
– Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but please be aware that this may affect your experience on our website.
5. Security
We take the security of your personal information seriously and implement a variety of measures to protect it. Our website uses encryption technologies to safeguard your data during transmission, and we maintain secure servers to store your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and revising the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at sales@kettymush.com. We are committed to addressing your inquiries and ensuring that your privacy is respected.